CaptionCall is the world's best captioning telephone designed to help people with hearing loss use the phone to stay socially connected with loved ones, conduct important business, and best of all, maintain confident communications for a longer, happier, healthier life.

Studies reveal that hearing loss has a significant impact on one’s ability to stay socially connected, often leading to loneliness and isolation – the precursors for many serious health risks. CaptionCall helps you stay socially connected for a longer, happier, healthier life.

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CaptionCall - Indianapolis, IN - Beltone

How CaptionCall Works

Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen. It works like a regular telephone – simply dial and answer calls as usual – speak and listen using a phone handset like always.

The captioning service is free. Captioning is provided by CaptionCall and paid through a fund administered by the Federal Communications Commission.


This state-of-the-art yet surprisingly simple telephone empowers you to communicate more confidently with friends, family, or coworkers. With the CaptionCall phone, you’ll enjoy:

  • Telecommunications Industry Association (TIA-4953) Compliant
  • Large text – 7" screen with adjustable text sizes makes it easy to read every word of every call.
  • Location flexibility - set up your phone using a wired or wireless internet connection.
  • Touch to call - make calls quickly and easily with a simple touch of the screen.
  • Saved conversations - You can choose to save the captioning from conversations for later review. Watch this video to learn how to save and retrieve saved calls.
  • Customizable audio - easily adjust ringer and handset volume - also customize frequency amplification.
  • Speakerphone - Volume settings can be customized and saved to provide the best experience on every call.